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Heart and Soul of Change:
Becoming Better At What We Do
June 17-19, 2010
Intercontinental Hotel in New Orleans.
LCA will co sponsor this event and LCA members will receive a reduced registration fee for this conference.
REGISTER NOW!
Embracing the values of social justice and an expectation that recovery is possible for everyone, this conference is about making you better at what you do for the very reason you became a helper to begin with—to make a meaningful difference in as many lives as possible. Through a transparent process of attaining client feedback, you'll learn ways to deepen the therapeutic conversation, intensify the power of a collaborative alliance, and more effectively recruit clients' own resources in the service of change. In addition, whether you are a novice or a seasoned veteran, becoming better requires you to be proactive about your professional growth to maintain your vitality as a helper. The Heart and Soul of Change Conference details a five step plan to accelerate your development and invigorate your work.
Key scholars and practitioners will translate the very latest empirical findings about what works into “take home” skills specific to your practice. Four tracks—Youth/School/Family, Social Justice, Special Topics, and Consumer Driven Outcomes Implementation—will enable you to tailor your learning experience for maximum benefit. The Heart and Soul of Change is not your business-as-usual conference—it intends to make you better at what you do and encourage you to re-remember why you became a helper to begin with.
Participants will learn:
- The Value of Embracing Diversity for Effective, Ethical Practice—this conference will help you “level” the therapeutic process in ways never before available, inviting clients into the inner circle of decision making about their care.
- What Works in Clinical Practice—what is known about therapeutic transformation—the heart and soul of change—will be detailed for your immediate application.
- How To Deliver What Works—you’ll acquire an easily replicable system of feedback procedures that’ll give you early warning about potential problems and help you “transcend the average” in your effectiveness.
- How Recovery Is a Natural Fit with the Heart and Soul of Change—a journey best directed by the individual in the context of a true partnership providing both hope and accountability.
- Five Steps to Accelerate Your Development—specific ways to learn from your clinical experience and not just repeat it.
Participants will get:
- A CD containing all of the presentations and handouts
- E-Copy of the revised 2010 Edition of Heroic Clients, Heroic Agencies: Partners for Change—your guide to improving your outcomes and changing your practice
This Conference is Sponsored by the Louisiana Counseling Association

Co-Sponsored by the Heart and Soul of Change Project. (www.heartandsoulofchange.com)
The Heart and Soul of Change Project (HSCP) is a practice-driven, training and research initiative that focuses on what works in counseling, and more importantly, how to deliver it on the front lines via client based outcome feedback. The strength of what the client brings to the change process and the impact of the alliance inspired Barry Duncan, the director of HSCP to name the popular book about the common factors as well as this Project—the client is the Heart and the alliance is the Soul of therapeutic transformation. Systematic feedback allows both to be empowered for maximum client benefit. The Project features an international community of helpers of all stripes and flavors as well as researchers and professors, all dedicated to privileging clients and making us better at what we do. Project Leaders include Jacqueline Sparks, Bob Bohanske, Mary Haynes, John Murphy, and Jeff Reese. The Project provides the portal for entry into the Heroicagency List, where over 800 professionals from all corners of the globe participate in advancing the cause of forming true partnerships with clients, inviting them into the inner circle of decisions about their care.
The compass symbolizes what client feedback brings to counseling: The client and counselor are co-adventurers in a journey across uncharted territory. The common factors provide useful directions for this interpersonal and idiosyncratic trip, and specific models and techniques provide well-traveled routes to consider, but feedback offers a necessary compass to provide bearings of the counseling terrain and guidance to the desired destination.
Co-Sponsored by the Training Institute
The Training Institute is a partnership between Southwest Behavioral Health, Marc Behavioral Health, and the Southwest Network, and the Maricopa Association of Consumers, Advocates and Providers. This partnership is dedicated to the expansion of professional training opportunities, and sees this conference as an important vehicle for disseminating the values of recovery, social justice, and accountability.
What the Heck is CDOI?
At this conference, you might here folks say CDOI this or CDOI that, and wonder, what in the heck is CDOI?! CDOI means client-directed, outcome informed, a kind of short-hand way to say what this conference is all about. Client directed, outcome informed services contain no fixed techniques or causal theories regarding the concerns that bring people to treatment. Any interaction can be client-directed and outcome-informed when the consumer’s voice is privileged, social justice is embraced, recovery is expected, and helpers purposefully form partnerships to: (1) enhance the factors across theories that account for success—especially the heart and soul of change; (2) use client’s ideas and preferences (theories) to guide choice of technique and model; and (3) inform the work with reliable and valid measures of the consumer’s experience of the alliance and outcome. Learn more at www.heartandsoulofchange.com Watch a brief video at http://heartandsoulofchange.com/uncategorized/what-in-the-heck-is-cdoi-free-webinar/
Here is the link to the brochure for folks who want to download it: http://heartandsoulofchange.com/training/brochure/
REGISTER NOW!
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